Customer Support

CoreVault’s™ world class support team is dedicated to provide high quality, timely support services to our customers. CoreVault offers a variety of resources to assist technical support needs, including FAQs, email and telephone support.

It's Here!

Effective May 1, 2010, CoreVault’s new Customer Portal is available and will allow paperless access to your monthly statements. This mechanism will eliminate paper by storing bills digitally on your computer, and help us all make a contribution to a ‘green’ environment. The Customer Portal allows you to view and pay your bill online in an easy-to-read format. Click here to register.

Standard Support:

7am - 8pm, Mon-Fri (CST), excluding US holidays. Requests may be made via email or telephone. 

Emergency Support:

If you require after hours technical support, our on-call support is available to you 24x7, 365 days a year. A stand-by Customer Care Representative will contact you within 3 hours on telephone inquiries. Charges may apply.

E-mail:
Support@Corevault.com
Please include your name, contact number and a brief description of your technical issue.

Telephone:
405-242-0104
888-356-2709